Last updated: 23 September 2026
Privacy at Splideck
This notice explains how personal information is used when you browse Splideck, place an order or contact us. Splideck operates this store using Shopify. For privacy questions or requests, use our contact page.
Information used to run the store
Depending on how you interact with us, this may include your name, contact and delivery details, billing information, order details, payment status, messages and any information you choose to provide. Shopify and checkout providers may also process device, browser, IP address and cookie information when you use the store. Payment information is handled through the payment service offered at checkout. Please do not send payment-card numbers through the contact form.
Why information is used
- To process payments, fulfil orders and provide order support: to perform our contract with you or take steps you request before an order.
- To keep required transaction records and respond to lawful requests: to meet legal obligations.
- To keep the store secure, prevent fraud and manage enquiries: for legitimate interests in operating and protecting the business, balanced against your rights.
- If you choose optional marketing or other consent-based features: with your consent where required. You can withdraw that consent.
We need the information required at checkout to arrange your order. If it is not provided, we may be unable to complete the purchase or delivery.
Who receives information
Information needed for these purposes may be shared with Shopify, payment services, suppliers handling fulfilment, delivery carriers and service providers supporting the store. It may also be disclosed where required by law or to resolve a dispute. Some providers and suppliers operate outside the UK. You can contact us for information about recipients, processing locations and the safeguards relevant to your information.
Shopify also processes some information for its own purposes under its Consumer Privacy Policy.
Cookies and choices
Cookies and similar technologies support functions such as the shopping cart, checkout and security. If optional analytics or advertising cookies are used, consent will be requested where required. Use the available cookie controls to change your choices, or contact us for help. Browser controls can also restrict cookies, although some store features may then work differently.
Keeping information
Information is kept only as long as needed for its purpose. Relevant factors include completing orders, handling returns or disputes, meeting record-keeping requirements and protecting against fraud. Contact us for details about the retention of a particular record.
Your rights
Depending on your circumstances, you may request access, correction, deletion, restriction or portability of your information, or object to certain processing. You may withdraw consent without affecting earlier lawful use. We may need to confirm your identity before handling a request. You can also complain to the Information Commissioner's Office.
We may update this notice when the store or its services change. The date above identifies the latest version.